By The Nigerian Communications Commission (NCC) has set up numerous Emergency Communications Centres (ECCs) across Nigeria, including in the Federal Capital Territory (FCT). These centres are essential in saving lives by providing a quick link between the public and emergency services like the police, road safety officers, civil defence, fire services, and more.
The ECCs help the federal government improve public safety and security by allowing people to quickly reach the right authorities during emergencies such as crimes, accidents, or natural disasters. One of the key features of this system is the National Emergency Number 112, which connects people in distress to emergency responders.
The National Emergency Medical Service and Ambulance Systems (NEMSAS), a program from the Federal Ministry of Health, also uses the 112 number to provide immediate medical services, reduce death rates, and improve overall healthcare access in Nigeria. The NCC is instrumental in supporting this initiative, ensuring people in need can easily get help by dialing 112.
Prof. Umar Garba Danbatta, the NCC’s Executive Vice Chairman, highlighted the Commission’s dedication to supporting national projects that use technology to improve public health and security. The 112 emergency number has been especially important during the COVID-19 pandemic, helping many Nigerians get life-saving assistance when needed.
Currently, there are over 24 ECCs active across Nigeria, including in states like Katsina, Kaduna, and Ogun. These centres are well-equipped to handle calls, with staff trained to quickly direct them to the relevant emergency agencies.
Each ECC is equipped with technology to process emergency calls and dispatch responses. The centres also have reliable backup power systems, including generators and UPS units, to ensure continuous operation. These systems are essential for keeping services running smoothly in times of crisis.
The ECC project was officially launched by President Muhammadu Buhari, who also introduced the universal toll-free 112-number to make it easier for Nigerians to get help during emergencies.
Engr. Gbenga Adebayo, chairman of the Association of Licensed Telecommunications Operators of Nigeria (ALTON), praised the NCC for establishing these centres, saying they are crucial for helping people access emergency services quickly.
Prof. Danbatta reassured the public that the 112 emergency number is free of charge, meaning anyone can call for help, even without credit on their phone. The NCC is also expanding the ECC network to more states to ensure that every Nigerian has access to this important service.
In addition to the ECCs, the NCC has set up a special toll-free number, 622, for reporting election-related issues. This service will help voters address any problems they face during the 2023 presidential elections, ensuring the process runs smoothly.
Overall, the NCC continues to play a vital role in improving Nigeria’s emergency response systems, ensuring that citizens have access to the help they need in times of crisis.
