Access Bank has confirmed that an incident involving a former Contact Centre Agent accused of secretly filming colleagues in a bathroom is under active investigation by the relevant authorities. The bank stated it is fully cooperating with the investigation to ensure justice.
“Our attention has been drawn to reports circulating on social media regarding an alleged offence involving a former Contact Centre Agent. The matter has been handed over to the appropriate authorities, who are conducting an investigation. We are fully cooperating with them in this process,” Access Bank said in an official statement.
The bank emphasised its strict zero-tolerance policy against harassment and privacy violations. “At Access Bank, we uphold a zero-tolerance policy towards harassment and any form of privacy violation. We are also actively engaging with the affected employees to provide all necessary support,” the statement added.
Reassuring stakeholders, the bank reaffirmed its commitment to maintaining the safety, dignity, and well-being of its employees and customers across all platforms and locations.
Access Bank further urged the public and stakeholders to rely solely on its official communication channels for verified updates concerning the matter.
The incident has drawn significant attention on social media, with calls for a thorough and transparent resolution to protect workplace safety.